Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
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Overview
Understanding our commitment to your privacy
Nigerian Support Programs Database ("we," "our," or "us") operates as a non-profit initiative dedicated to providing free access to information about support programs available to Nigerians. We are committed to protecting your privacy and handling your data with transparency and care.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.nigeriasupportprograms.org/. By using our platform, you agree to the collection and use of information in accordance with this policy.
Key Principles
- We collect minimal personal information
- Your data is never sold or shared for commercial purposes
- We use industry-standard security measures
- You have control over your information
Information We Collect
Types of data we gather and why
For Public Users (Program Browsers)
When you browse programs on our platform, we collect minimal information:
Usage Data
Pages visited, time spent, search queries, and filter preferences
Technical Data
IP address, browser type, device information, and operating system
Location Data
General geographic location (city/state level) based on IP address
Note: We do NOT require registration or login to browse programs. No personal information is collected from public users.
For Administrators
Admin users who manage program information provide:
Account Credentials
Username and encrypted password for secure access
Activity Logs
Actions taken, timestamps, and changes made to program data
When You Contact Us
If you reach out to us via email or contact form:
Contact Information
Name, email address, and any information you choose to provide
Communication Content
Your message, questions, feedback, or program information submissions
How We Use Your Information
Purpose and benefits of data collection
Platform Operation & Improvement
To maintain, operate, and improve our platform's functionality, user experience, and search capabilities
Content Management
To verify and publish new program information, update existing programs, and maintain data accuracy
Security & Fraud Prevention
To protect our platform, prevent unauthorized access, detect and prevent fraudulent activities
Analytics & Research
To understand usage patterns, measure impact, and identify which programs are most sought after
Communication
To respond to inquiries, provide support, and send important updates about the platform
What We DON'T Do With Your Data
- ✗We never sell your personal information to third parties
- ✗We don't use your data for targeted advertising
- ✗We don't share your information with marketers
- ✗We don't track you across other websites
Data Protection & Security
How we keep your information safe
We implement industry-standard security measures to protect your information:
Encryption
All data transmission is encrypted using SSL/TLS. Admin passwords are hashed using bcrypt with strong salt rounds.
Secure Authentication
JWT-based authentication with HTTP-only cookies to prevent XSS attacks. Regular security audits of admin access.
Data Storage
Minimal data storage with file-based system. Regular backups and version control through secure repositories.
Access Control
Limited admin access with role-based permissions. Activity logging for accountability and security monitoring.
Data Breach Protocol
In the unlikely event of a data breach, we will notify affected users within 72 hours and take immediate action to secure the platform and prevent future incidents.
Third-Party Services
External services we use
Our platform uses the following third-party services:
Vercel (Hosting & Deployment)
Our platform is hosted on Vercel. They may collect technical data for platform operation and security.
View Vercel Privacy PolicyGitHub (Version Control & Code Repository)
Our source code and data are stored on GitHub for version control and collaboration.
View GitHub Privacy StatementNote: We are not responsible for the privacy practices of third-party services. We recommend reviewing their privacy policies independently.
Your Rights
Control over your personal information
You have the following rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you
Right to Rectification
Request correction of inaccurate or incomplete information
Right to Erasure
Request deletion of your personal information (where legally permissible)
Right to Restriction
Request restriction of processing your personal information
Right to Data Portability
Receive your data in a structured, machine-readable format
Right to Object
Object to processing of your personal information in certain situations
Exercising Your Rights
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.
We may need to verify your identity before processing your request to ensure data security.
Children's Privacy
Our platform is designed for general audiences and does not knowingly collect information from children under 13 years of age. If you believe we have inadvertently collected information from a child, please contact us immediately.
Parents and guardians should supervise children's internet usage and help them understand online privacy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify users of any material changes by:
- Posting the updated policy on this page with a new "Last Updated" date
- Displaying a prominent notice on our platform
- Sending an email to admin users (for significant changes)
Your continued use of the platform after changes constitutes acceptance of the updated policy.
Contact Us
Questions about this privacy policy or your data?
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Location
Lagos, Nigeria
Response Time
We aim to respond to all privacy-related inquiries within 5 business days.
By using Nigerian Support Programs Database, you acknowledge that you have read and understood this Privacy Policy.
Last Updated: December 2024 • Effective Date: December 2024