Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: December 2024

Overview

Understanding our commitment to your privacy

Nigerian Support Programs Database ("we," "our," or "us") operates as a non-profit initiative dedicated to providing free access to information about support programs available to Nigerians. We are committed to protecting your privacy and handling your data with transparency and care.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.nigeriasupportprograms.org/. By using our platform, you agree to the collection and use of information in accordance with this policy.

Key Principles

  • We collect minimal personal information
  • Your data is never sold or shared for commercial purposes
  • We use industry-standard security measures
  • You have control over your information

Information We Collect

Types of data we gather and why

For Public Users (Program Browsers)

When you browse programs on our platform, we collect minimal information:

Usage Data

Pages visited, time spent, search queries, and filter preferences

Technical Data

IP address, browser type, device information, and operating system

Location Data

General geographic location (city/state level) based on IP address

Note: We do NOT require registration or login to browse programs. No personal information is collected from public users.

For Administrators

Admin users who manage program information provide:

Account Credentials

Username and encrypted password for secure access

Activity Logs

Actions taken, timestamps, and changes made to program data

When You Contact Us

If you reach out to us via email or contact form:

Contact Information

Name, email address, and any information you choose to provide

Communication Content

Your message, questions, feedback, or program information submissions

How We Use Your Information

Purpose and benefits of data collection

1

Platform Operation & Improvement

To maintain, operate, and improve our platform's functionality, user experience, and search capabilities

2

Content Management

To verify and publish new program information, update existing programs, and maintain data accuracy

3

Security & Fraud Prevention

To protect our platform, prevent unauthorized access, detect and prevent fraudulent activities

4

Analytics & Research

To understand usage patterns, measure impact, and identify which programs are most sought after

5

Communication

To respond to inquiries, provide support, and send important updates about the platform

What We DON'T Do With Your Data

  • We never sell your personal information to third parties
  • We don't use your data for targeted advertising
  • We don't share your information with marketers
  • We don't track you across other websites

Data Protection & Security

How we keep your information safe

We implement industry-standard security measures to protect your information:

Encryption

All data transmission is encrypted using SSL/TLS. Admin passwords are hashed using bcrypt with strong salt rounds.

Secure Authentication

JWT-based authentication with HTTP-only cookies to prevent XSS attacks. Regular security audits of admin access.

Data Storage

Minimal data storage with file-based system. Regular backups and version control through secure repositories.

Access Control

Limited admin access with role-based permissions. Activity logging for accountability and security monitoring.

Data Breach Protocol

In the unlikely event of a data breach, we will notify affected users within 72 hours and take immediate action to secure the platform and prevent future incidents.

Cookies & Tracking

How we use cookies on our platform

We use minimal cookies to ensure the platform functions properly:

Essential Cookies

Required

Necessary for the platform to function. These include authentication tokens for admin users.

Examples: auth-token (admin session management)

Performance Cookies

Optional

Help us understand how visitors use our platform to improve performance and user experience.

Examples: Analytics cookies (if enabled)

Managing Cookies

You can control cookies through your browser settings. However, disabling essential cookies may affect platform functionality, particularly admin access.

Most browsers allow you to refuse cookies, delete existing cookies, or set preferences for certain websites.

Third-Party Services

External services we use

Our platform uses the following third-party services:

Vercel (Hosting & Deployment)

Our platform is hosted on Vercel. They may collect technical data for platform operation and security.

View Vercel Privacy Policy

GitHub (Version Control & Code Repository)

Our source code and data are stored on GitHub for version control and collaboration.

View GitHub Privacy Statement

Note: We are not responsible for the privacy practices of third-party services. We recommend reviewing their privacy policies independently.

Your Rights

Control over your personal information

You have the following rights regarding your personal information:

Right to Access

Request a copy of the personal information we hold about you

Right to Rectification

Request correction of inaccurate or incomplete information

Right to Erasure

Request deletion of your personal information (where legally permissible)

Right to Restriction

Request restriction of processing your personal information

Right to Data Portability

Receive your data in a structured, machine-readable format

Right to Object

Object to processing of your personal information in certain situations

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

We may need to verify your identity before processing your request to ensure data security.

Children's Privacy

Our platform is designed for general audiences and does not knowingly collect information from children under 13 years of age. If you believe we have inadvertently collected information from a child, please contact us immediately.

Parents and guardians should supervise children's internet usage and help them understand online privacy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify users of any material changes by:

  • Posting the updated policy on this page with a new "Last Updated" date
  • Displaying a prominent notice on our platform
  • Sending an email to admin users (for significant changes)

Your continued use of the platform after changes constitutes acceptance of the updated policy.

Contact Us

Questions about this privacy policy or your data?

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Location

Lagos, Nigeria

Response Time

We aim to respond to all privacy-related inquiries within 5 business days.

By using Nigerian Support Programs Database, you acknowledge that you have read and understood this Privacy Policy.

Last Updated: December 2024 • Effective Date: December 2024